Customer Support
Context Help
If you lose your way inside our Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A pop-up menu will appear. It includes comprehensive info about all the operations that you can carry out on the page in question. Each pop-up window shows up on the very same page so that you can quickly return to your work.
Video Tutorials
We have a rich selection of video tutorials describing how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.
If you can't find the solution you need, have a look at our extensive Frequently Asked Questions database, which contains questions asked by real customers and provides real solutions. We periodically update our FAQ section with new questions & answers so as to cover all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can touch base with our fantastic team of tech support engineers available 24-7-365 and eager to assist you with any problem. Each trouble ticket you submit will be answered within one hour (the average support ticket response time is just 20 mins), so you will not have to wait a long time to get your question answered.
